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Channel: Items filtered by date: January 2012
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Call Rotation for IT Support

Routing for IT support calls can be hard to manage. Internal phone systems can direct calls to an extension when someone makes a selection. And it may be able to ring several phones at once so all of...

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How to setup a phone tree

I had a referral from an associate to a doctor who needed an auto attendant "phone tree". He needed to have a caller make a selection to reach different people in his offices. The phone tree he...

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